CCM-CXM State of the Industry 26

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CCM-CXM State of the Industry 26

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Aspire CCS Launches Second Annual CCM-CXM State of the Industry Series, Bringing Enterprise Leaders New Research on AI's Impact on Customer Communications 

A global, executive briefing series on the future of customer communications

Three regions. Three live conversations. One virtual series exploring where customer communications management (CCM) and customer experience (CX) are headed in 2026 and beyond – built for leaders navigating complexity in highly regulated industries.

Choose your session

  •  North America Tuesday 8 September 2026 11:00am EDT / 8:00am PDT / 4:00pm BST

  •  Europe & UK Wednesday 16 September 2026 1:00pm CEST / 12:00pm BST

  •  Asia Pacific Thursday 24 September 2026 3:00pm AEST / 5:00pm NZST / 6:00am BST

Can’t make the live session? Register anyway – everyone who signs up gets the on-demand recording.

Why attend

Customer communications and customer experience leaders are under pressure from every direction: rising regulatory scrutiny, shifting customer expectations, and a wave of new technology promising to change how organizations engage their customers. Our CCM-CXM State of the Industry series cuts through the noise with a regionally-tailored conversation on what’s actually changing – and what leaders in CCM, CXM, digital transformation, and compliance need to do about it.

Each regional session brings together expert industry voices to unpack the trends, risks, and opportunities shaping the year ahead for customer communications.

This series is for you if you’re an enterprise leader responsible for:

  • Customer Communications Management (CCM)

  • Customer Experience (CXM)

  • Digital Transformation

  • Compliance

…working in a regulated industry where getting customer communication right isn’t optional.

What to expect

  • Live regional panels featuring industry speakers and perspectives specific to your market

  • Real conversation, not a sales pitch — grounded, practical discussion on where the industry is heading

  • Q&A with the panel

  • On-demand access to the recording and key takeaways, whether or not you attend live

Save your spot

Registration is free. Pick the session that matches your region and time zone — or register for more than one if the topics span your global operations.

REGISTER FOR YOUR CHOICE OF EVENT HERE

Thanks to our Sponsors

CCM-CXM State of the Industry Sponors

Questions about the series?  soti@aspireccs.com

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