News & Events

Doxim Launches New Business Origination and Enhanced Document Management Capabilities in the Spring 2022 Release of the Doxim CEM

New release includes features that simplify commercial lending, plus enhanced document generation and management functions

European employers miss the opportunity to automate processes for hybrid work

Hyland expands infrastructure to deploy new OnBase and Brainware customers on AWS

Hyland’s OnBase content services platform now certified to work with Infor’s Cloud ERP

Hyland adds Alfresco Digital Business Platform in AWS Marketplace

Modernize Your Customer Communications with Newgen’s OmniOMS 10.0

Tokio Marine Vietnam Powers Customer Experience with OpenText

FIS’ Modern Banking Platform Now Available on the Microsoft Azure Cloud Platform

Mailtropolis Chooses Quadient Impress to Automate Transactional Mail Capabilities

Build Enterprise-grade Mobile Apps with Newgen’s Enterprise Mobility Framework 5.0

New Research from Smart Communications Details Key Trends in Insurance Customer Experience Including Hyper-personalization, Data and Customer Expectations

FIS Unveils Banking-as-a-Service Hub, Delivering Creative and Innovative Fintech Solutions to Financial Institutions of All Sizes

Intense Technologies Limited partners with Red Hat as an Independent Software Vendor (ISV)

Quadient Continues Footprint Expansion in Document Automation Cloud Solutions with Impress Distribute now Available in Germany

Paragon continues growth with acquisition of Williams Lea CCM Ltd

Under-investment in hybrid working threatens successful return to the office for European workers

Pitney Bowes and Funding Circle Launch Innovative Partnership to Support Small Business Lending

Quadient helps DHL expand delivery network in Sweden with smart outdoor parcel lockers

Ricoh and BIC Institute announce partnership to empower Print Service Providers to enhance their market position

Adobe Announces Expansion of Ecosystem with New Partners and Developer Tools

Adobe Announces General Availability of Adobe Experience Cloud for Healthcare

Adobe Unveils New AI Innovations for Personalizing Experiences

Pitney Bowes and Ambi Robotics Sign $23 Million Deployment Expansion To Help Optimize Last-Mile Sorting Across US Hubs

Ricoh and Durst extend partnership with €50million printhead technology deal

Leading Australian Wealth Firm Selects Broadridge to grow Securities Finance Business

Quadient Launches its Accounts Payable Automation Solution Beanworks in UK and France Amidst Rising Demand

Canadian Financial Services Firms “Double - Double” Down on Digital Transformation in 2021

Pitney Bowes Launches PitneyShip Pro

FIS Acquisition of Payrix Expands Its E-Commerce, Embedded Payments and Finance Experiences for SMB Merchants via Platforms

DXC Technology Selected by the University of Newcastle, Australia to Manage its Core Student Information System and Infrastructure

SumUp to use Worldpay from FIS to support Global Expansion and Growth

MSIG Asia Enriches Customer Experience with OpenText

The Customer Experience Gap in Communications is Widening Two Years into the Pandemic; Companies Must Adapt or Lose Customers

Crypto.Com Partners with Industry-Leading Blockchain Validator and Merchant Acquirer Worldpay from FIS to Support Global Expansion

OpenText and Google Cloud to Collaborate on Next Generation Content Services

Crawford Technologies Acquires Agilitech Solutions and Renames the Business CrawfordTech Government Solutions

Pitney Bowes Enables Transformation with New Banking Platform from Fiserv

Ricoh acquires Axon Ivy AG in a bold move which expands its Digital Process Automation capabilities

DXC Technology Expands Global Partnership with ServiceNow to Accelerate Enterprise Service Management and Operational Transformation, Underpinned by DXC Platform X

Newgen Software to acquire Number Theory, an AI/ML data science platform company

Crawford Technologies Launches Comprehensive Training and Educational Platform for its Software Users and Partners

Ricoh acquires Pamafe to further drive customers’ digital transformation in Portugal

Upland Software Acquires Objectif Lune

DXC Technology selected as master systems integrator for Western Sydney International Airport

Spanish Rail Operator Renfe Selects DXC Technology to Modernize Operations as Passenger and Freight Services Surge

Adobe Introduces Creative Cloud Express

OpenText Buys Zix Corporation

Broadridge and SLIB Joint SRD II Proxy Voting Solution for French Market is NOW LIVE

DXC Technology Enables Copa Airlines’ Transformation By Modernizing And Migrating Passenger Service System With Cloud Right Approach

Clearlake & TA Associates-Backed Precisely to Acquire SaaS-Provider CEDAR CX

Doxim Provides Transformative Business Account Opening Experience with New Digital Solution, Available February 2022

Crawford Technologies New Digital Transform Engine Version 5.1 Simplifies the Production of Complex Customer Communications

Quadient’s Inspire Flex Software Release Delivers Customer Experience Built for a Digital-First World

Legal Aid Western Australia Modernizes Work with OpenText

Precisely Announces Latest Update to Data360 Govern: Launching a Seamless User Experience for Managing Data Quality and Governance

Messagepoint Announces OEM Agreement with Sefas

Ricoh enhances its FusionPro document creation solution to speed up and simplify highly targeted communications

Precisely Launches Dynamic Demographics Data Offering, Revealing Changing Profiles Over Time

Quadient Introduces New Mail Outsourcing Capabilities for Quadient® Impress in France, in Partnership with Tessi

OpenText Strengthens Security & Protection Cloud with Network Detection & Response

Adobe and Major League Baseball Partner to Create Next Generation Fan Experiences

Pitney Bowes Survey: More than Half of U.S. Has Started Holiday Shopping; Increased Gift Card Spending Will Extend Holiday Shipping into January

Objectif Lune releases OL Connect 2021.2

Quadient Introduces iX-Series Mailing Systems and S.M.A.R.T. Essential Software to Canadian Market

Hyland, Dataswift and Case Western Reserve University partner to advance web-based verifiable credential storage

Smart Communications Launches Next-Gen Interactive Client Reporting Solution for Wealth Management and Private Banking

New Broadridge ESG Dashboard Enables Companies to Make Better Sense of ESG Ratings

Smart Communications Launches Next-Gen Interactive Client Reporting Solution for Wealth Management and Private Banking

OpenText Extends Leadership in Global Digital Commerce with Business Network Cloud

French Real-Estate Player France Loire Chooses Quadient to Offer its Residents a Modern Parcel Pick-up Solution

OpenText to Acquire Zix Corporation

Precisely Strengthens its Dynamic Weather Offering Through the Acquisition of Anchor Point

Adobe MAX 2021: Unleashing Creativity for All with the Next Generation of Creative Cloud

Doxim Customer Engagement Management Platform (CEM) Latest Release Increases Staff Efficiency, Streamlines and Optimizes Customer Touchpoints

Pitney Bowes BOXpoll reveals international opportunity for UK ecommerce as cross-border demand remains strong

Manchester University NHS Foundation Trust selects Hyland Healthcare’s OnBase Content Services Platform and PACSgear image capture solution

DOXEE AND MESSAGEPOINT ANNOUNCE A GLOBAL TECHNOLOGY PARTNERSHIP

Hyland now delivers Hyland Cloud solutions in Latin America in cooperation with AWS

Broadridge Extends Intelligent Automation Suite with New AI-powered Anti-Money Laundering Solution

Newgen Further Strengthens its Low Code Process Automation Platform; Launches iBPS 5.0 SP2

Adobe Completes Acquisition of Frame.io

Ness Expands its Expert Services with the Xpertdoc Solution

FA Marketing Spend Up 24% from 2020 with Mixed ROI: Broadridge Survey

Quadient Releases Significant Upgrade to its Cloud-based Document Automation Solution to Expedite Transition to Digital for SMBs

Survey Reveals Significant Differences in Consumer Expectations and Marketer Priorities in 2021

Quadient and Duck Creek Technologies Expand Joint Offerings to Include Insurance Policy Communications

Crawford Technologies Acquires Open Access Technologies (OAT), Provider of Document Accessibility Solutions

Crawford Technologies Releases AccessibilityNow® Remediate

DXC Technology Collaborates with Qualtrics to Transform the Modern Workplace Experience

Quadient and Nirva partner to drive agile customer communications

Racami Announces Collaboration with TEC Mailing Solutions for US Postal Optimization

Nirva and Quadient Partner to Drive Meaningful Customer Connections

Cincom® and enVista Announce Partnership

Crawford Technologies Introduces AccessibilityNow® Validator

Crawford Technologies Introduces AccessibilityNow® Validator

Quadient Announces Partnership with UiPath to Further Enhance and Automate Omnichannel Customer Communications

OpenText Launches Advisory Services to Maximize Customer Value from Information Management Investments

Smart Communications to Deliver Pure Cloud Deployment to Europe via AWS

Crawford Technologies Helps Drive Direction of Accessibility Standards by Joining World Wide Web Consortium

OpenText partners with Google Cloud to Extend Availability of Solution Extensions for SAP® Applications to the Asia Pacific Japan region

Incoherent technology investment saps motivation at mid-size businesses

Two of the Largest Global Insurance Companies Select Award-Winning CCM Solution Quadient Inspire

Pitney Bowes to Deploy Ambi Robotics AI-Powered Robots in US to Support Global Ecommerce Network

Quadient Announces Agreement to Divest its Automated Packaging Solutions Business to Standard Investment

Quadient Enhances Accounts Receivables Cloud Platform with Advanced Business Intelligence Capabilities

Kofax Acquires PSIGEN

Small business workers fear missing out on the hybrid work opportunity

Kofax ControlSuite Adds Cloud Integrations, Analytics Dashboards and New Unified Clients

Quadient’s Accounts Receivable Automation Solution YayPay Joins Sage Marketplace to address Small and Medium Businesses Needs

Racami Strengthens Its Alchem-e™ Suite of Products to Provide Advanced Personalization, Automation & Usability Capabilities

ATCO Australia Pivots to the Cloud with OpenText

Small and Medium Businesses Turn to Automation, Digitization and Security to Emerge Stronger from Pandemic, Says New Xerox Survey

New Release: OL Connect 2021.1

Racami Announces Sales and Services for Objectif Lune's Document Composition Software

Racami Announces Sales & Services for Objectif Lune’s Document Composition Software

OpenText Launches Managed Detection and Response (MDR) Service

Xerox and State of Victoria (AU) Announce Joint Venture to Solve the Global Problem of Aging Infrastructure

Crawford Technologies Partners with BlueRush to Introduce Video Bills and Statements

Quadient Introduces Inspire Evolve, a Cloud-based Customer Communications Management Solution, and Continues Software Strategy of SaaS Footprint Expansion

Crawford Technologies Announces Availability of PRO DocNow

Crawford Technologies’ New Version of Digital Transform Engine (DTE) Further Reduces the Time and Effort to Produce Digital Communications

CPQSync™ by Cincom® Brings Self-Service to the Table

imimobile partners with Tesco Bank to power its digital-first customer interactions

Adobe Summit 2021: Driving Business Growth in the Digital Economy

Adobe Announces Industry’s First CDP Architected For First-Party Data

Adobe and FedEx Partner to Drive E-commerce Innovation

Adobe Experience Cloud Now Powers Personalization for Thousands of Global Brands

Adobe Powers Digital Healthcare Innovation

OpenText Announces 2021 Webroot BrightCloud® Threat Report

OpenText Announces New Content Services Platform to Power Modern Work in the Cloud

Cloud Editions 21.2 Enables Organizations to Grow with OpenText

Kofax AP Agility Digitally Transforms Accounts Payable Processes

Hyland completes acquisition of Nuxeo

NewLaw Reduces Small Claims Process Lifecycle with Newgen’s Case Management Platform

Transformations, Inc. Launches Smart Delivery

Racami Announces Smart Payment Solution with Pre-Built Customer Experiences

Adobe Partners With All 50 US States to Modernize Digital Experiences for Citizens

Hyland and The Royal Marsden NHS Foundation Trust partner on a digital breakthrough set to revolutionize clinical trial management

Tech shortfalls erode company culture in mid-size businesses

Kofax ReadSoft Online and Coupa Partner to Automate Mission Critical Procure-to-Pay Processes

Quadient Announces Release of Version 1.2 of Cloud-based Platform Quadient Impress

Smart Communications Adds Two-way Messaging and Orchestration Capabilities Using imiconnect

Xerox Expands Software Portfolio with Acquisition of CareAR

Unifiedpost starts 2021 with three acquisitions

TDK-Micronas Chooses OpenText for Secure Remote Access to High-Performance Systems

Ricoh artificial intelligence tool helps drive accuracy and efficiency for production print businesses

Bedfordshire Hospitals NHS Foundation Trust Advances Digital Care Amid COVID-19 with Xerox Services for Digital Patient

British Gas Selects Quadient’s Customer Journey Mapping to Provide Superior Communication-Driven Customer Experiences

Kofax Announces ReadSoft Online Integration with Microsoft Dynamics 365 for Invoice & Accounts Payable Automation

Ricoh Europe partners with Pagero to further evolve e-invoicing service and support custom

Frasers Group invests in Quadient’s high-speed automated packaging technology

Crawford Technologies Launches New Plug-in to Ease Document Accessibility for Microsoft Word Users

Unifiedpost Group launches one of Europe’s first digital registered mail services

Xerox Reveals Suite of Production Print Innovations to Address Industry Demand

Braille Works and OpenText Team up to Improve Accessibility for Individuals with Visual Impairments

Smart Communications Study Spotlights Need for Accelerated Shift to Digital Conversations Due to COVID-19

Smart MailHub Addresses Work From Home Challenges in Large Organizations

Adobe to Acquire Workfront

Knoxville Utilities Board Improves Customer Experience by Using Quadient Inspire to Redesign Monthly Bill

CANON ENHANCES ITS PRESENCE IN THE NORTH EAST WITH THE LAUNCH OF A NEW CANON BUSINESS CENTRE

Cincom and Reenhanced Announce Partnership

OpenText Introduces Enfuse On Air: A new digital conference format for Cyber Resilience and Investigation Experts

Kofax RPA Powers BMconsultants’ Solution for BAR Organization to Provide Freelance Workers Rapid Access to COVID-19 Funding

CPQSync™ by Cincom® Accepted into Microsoft Business Applications ISV Connect Program

Hyland releases OnBase Integration for Salesforce on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace

Transformations Expands into Asia-Pacific Region with New Offices in Chiang Mai, Thailand

Quadient Expands Impress Platform with New Cloud-Based Document Delivery Solution, Quadient® Impress

Rethink Digital Transformation with OpenText Cloud Edition 20.4

OpenText Announces Flexible Cloud Platform for Developers

C3.ai, Microsoft, and Adobe Combine Forces to Re-invent CRM with AI

Cincom and FMT Consultants Announce Partnership

TAJBank Selects Newgen to Automate Customer-Facing Processes

Xerox Highlights COVID-19, Diversity and Climate Change Efforts in 2020 Corporate Social Responsibility Report

Hyland completes acquisition of Alfresco

Unifiedpost Group and Google Cloud collaborate in document digitization

Objectif Lune launches OL Connect 2020.2

Pitney Bowes Powers Commerce in Canada with New Sending Technologies for Businesses of All Sizes

Small businesses risk losing their best talent due to technology frustrations

Crawford Technologies Launches CrawfordTech Accessibility Academy to Help Clients Better Navigate Document Accessibility Regulations

Transformations’ CCM Software Uluro Helps Financial Imaging Enhance Workflow Processes and Speed Time to Market

Crawford Technologies Introduces TurboFlow to Accelerate and Streamline Complex Printstream Manipulation

Ricoh makes landmark acquisition of MTI Technology to significantly grow IT Services capabilities

Pitney Bowes BOXpoll™ Finds COVID-19 Habits are Here to Stay

Adobe Study Reveals Growing Importance of Creative Skills in College Admissions

New RICOH ProcessDirector subscription pricing option brings more financial flexibility for workflow optimisation

Lowe’s Leverages Innovative Technology to Launch Contactless Pickup Lockers Nationwide

Phishing in a Pandemic: 1 in 4 Americans Received a COVID-19 Related Phishing Email

Kofax Brand Logo Workflows Products Learn Support Contact Contact Search Search Low Code Capabilities Are Key to Digital Workflow Transformation Success, According to New Kofax Study

Doxee introduces new self-service and video automation features for Doxee Pvideo®

Doxim Acquires Striata, a Leading Digital-First CCM Platform

Crawford Technologies Announces Launch of CCM Gateway for Nuxeo

Hyland enters definitive agreement to acquire Alfresco

Quadient Awarded Mailing Services Agreement with Premier Inc.

Cincom and Covenant Technology Partners Announce Partnership

Pitney Bowes Announces Pricing Adjustment as Ecommerce Demand Continues to Surge Ahead of 2020 Peak

Hyland Document Filters Receive New Enhancements

Topsail Re Selects DXC Technology’s End-to-end Reinsurance Administration Platform

Ricoh enhances IT Services capabilities with SimplicITy acquisition

Ricoh acquires DataVision to become one of Europe’s largest AV & Workplace integrators

Hyland Partners with Ellie Mae to leverage their Digital Lending Platform capabilities

Hyland Announces New Platform Enhancements

PRESS RELEASE ClickSWITCH Announces Product Integration with Newgen Software

Crawford Technologies Launches PDF Accelerator Advanced Solution Optimizes PDF Processing Speed

Messagepoint Expands into Asia-Pacific Region to Meet Growing Demand for Modernization and Content Optimization in Customer Communications

Quadient Announces Acquisition of Leading FinTech Company YayPay™, Specialized in Accounts Receivable Automation

Quadient and Infosys Announce Global Partnership to Enhance Delivery of Customer Experience Management Solutions

Preferred Direct Enhances Speed and Efficiency with Transformations’ Uluro Customer Communications Platform

OpenText Partners with NINJIO to Enhance Webroot Security Awareness Training for New COVID-19 Reality

CANON AND NT-WARE ANNOUNCE SUPPORT FOR MICROSOFT’S UNIVERSAL PRINT

Ricoh launches AV Managed Services to give customers control of meeting room and workplace experience

Agility Logistics Brings More Efficiency and Sustainability to Processes and Customer Service with OpenText Content Services

Racami Introduces Comprehensive Enhancements For its Alchem-e™ CCM Platform

Pitney Bowes Launches Next-Generation Sending Technologies SendPro+ and SendPro C in UK in its 100th Year

Hyland Healthcare Partners with Life Image to Optimize Data and Imaging Access Between Providers and Patients

Hyland Releases PII Compliance Solution

Drive Organization-wide Digitization with Newgen’s Advanced Document Scanning Solution

Dairyland Power Cooperative Selects Transformations Uluro CCM Platform to Streamline Document Processes and Reduce Labor Costs

Accelerate Digital Transformation and Thrive in the New Normal with Newgen

New Mexico Higher Education Department selects Hyland Credentials for Higher Education

Crawford Technologies Launches PDF Accelerator

Doxee completes the acquisition of Littlesea

Unifiedpost Group expands business platform Billtobox with payment functionality

Quadient Introduces iX-Series Mailing Systems and S.M.A.R.T. MailCenter Management Software to U.S. Market

BlueRush and Quadient Announce Partnership to Integrate IndiVideo into Global CCM Platform

Partnering with Kitewheel, Quadient Launches an Enriched Solution for Comprehensive Management of Customer Journeys

Hyland and Duck Creek extend partnership, release OnBase Accelerator for Duck Creek Policy and Billing

Ricoh starts mass production of office printing devices in Dongguan Guangdong, China from July 2020

Kofax Launches Global Trade Finance Solution – Digitally Transforming High Volume, Complex Document Processing

Cincom and Ciellos Announce Partnership

MHC Software Acquires Ecrion Software

SEB Bank, in partnership with Fitek, starts offering e-invoice distribution to SME clients in Estonia

Eastern and Southern African Trade and Development Bank Streamlines Key Business Processes with Newgen

Quadient Announces New Parcel Locker Lite™ Solution to Disrupt Parcel Delivery Landscape, Achieving New Milestone of its Strategic Plan

Smart Communications Unveils Solution to Accelerate PPP Loan Forgiveness Applications

82% of Employees Expected to Return to the Office in 12-18 Months, Xerox Future of Work Survey Reveals

New Release: OL Connect 2020.1

Doxee and ENGIE improve the customer experience with new digital services

Compart launches web-based multi-format viewing software DocBridge® Document Viewer

Ecrion Enhances Its Customer Experience Platform Providing More Customization

Messagepoint Announces Availability of a Connector for Sefas’ Customer Communications Management Solution

Objectif Lune Now Certified: ISO 9001:2015

Elixir Technologies partners with delaware to expand integrated solutions and services

Print operations shown how to plan their new normal with Ricoh and Inkish TV collaboration

Customer Communication Management Platform DocFamily 6.6 released

Crawford Technologies Releases Digital Transform Engine (DTE) Version 4.11

Ricoh Belgium acquires Orbid to extend IT Services nationwide

Pathos and OpenText Optimize Diagnostic Workflow for the Most Vulnerable Patients

Kofax Customer Rabobank Innovates RPA Robot to Automate Government Relief on COVID-19 Related Loan Repayments

Frederick County Public Schools Selects Neotouch by Quadient to Ensure no Student is Left Behind During Remote Learning

Syncsort Rebrands as Precisely, Powers Confident Business Decisions with Trusted Data

Messagepoint Launches Rationalizer

Hyland Offers Free Subscription to Cloud-based Sharing and Collaboration Tool

Braving Uncertainty: Industry Peer-to-Peer Livestream

Striata achieves information security certification, sets itself apart from competitors

Unifiedpost Group expands into France and partners with France’s ECMA to launch new digital accounting platform jefacture.com

Wheeler Financial from Pitney Bowes Finances New Screening Technology for Aspirar Medical Lab

Newgen Helps Leading US Financial Institutions Automate SBA PPP Lending with Cloud-based Software

Pitney Bowes Delivers Support for Small Businesses and Communities

Adobe and ServiceNow Announce Global Availability of Integration

MidWestOne Bank Speeds Up SBA PPP Loan Application Submission Process with Newgen Software

OpenText Announces Cloud Agreement with Amazon Web Services

Hyland Launches Digital Solution to Support the SBA Payment Protection Program

Pitney Bowes Marks 100th Anniversary with Award-Winning SendPro Mailstation

Newgen Launches CBILS Quick Loans Onboarding Solution to Help UK lenders with Fast Processing of Small Business Loans

Hyland Releases Latest Versions of OnBase and Content Composer Delivering Modern User Experiences and Solutions

Kofax Intelligent Automation Platform Powers ImageTech Systems’ Solution Enabling Banks, Credit Unions and FinTech Companies to Expedite CARES ACT Loan Applications

OpenText Trading Grid to Integrate Dun & Bradstreet Data and Insights to Build Trust and Minimize Risk in Supply Chains

Kofax 2020 Intelligent Automation Benchmarking Report Offers Insights for Businesses Attempting to Achieve Hyperautomation

Hyland Healthcare and HIMSS Media publish 2020 Connected Care and the State of Interoperability in Healthcare study results

U.S. Cyber Risk Report Highlights Need for Cyber Resilience and Security Education

OpenText Establishes New US Public Sector Group

Hyland launches Hyland Credentials for Higher Education

Newgen’s Loan Origination Software Helping Leading US Financial Institutions Quickly Process Paycheck Protection Program Loans

Hyland Healthcare launches PACSgear Enterprise

OpenText Launches Unified Cloud Integration Platform

OpenText Announces new Cloud Editions (CE) for the Resilient Organization

LawLogix releases Remote I-9 Rapid Deployment feature

Cincom and New Dawn Solutions Announce Partnership

Adobe Unveils First Digital Economy Index

Xerox Acquires Altodigital and ITEC Connect, Expanding SMB Reach in Europe

Hyland leverages Amazon Web Services to offer cloud solutions in Japan to support growth

Kofax ControlSuite™ Now Integrated with Kofax TotalAgility®

Hyland releases new Document Filters functionality

Quadient Continues CCM Expansion into the Utilities Market with Chuo Electric Power in Japan

OpenText Buys XMedius

Crawford Technologies Releases eDeliveryNow to Bridge the Gap Between Legacy and Digital Communications

Quadient pursues the execution of its strategy with the sale of ProShip

UK Launches 2020 Partner Programme with new features

Get a First Listen to New Podcast THE RACAMI RECORD hosted by industry veteran Matt Mahoney

Crawford Technologies Releases Digital Transform Engine (DTE) Version 4.10

Xerox Expands Cloud Services Portfolio to Help CIOs Drive Faster Digital Transformation

Bank of the Bahamas Selects Newgen Software to Automate Retail Lending and Account Opening Processes

Hyland completes acquisition of Streamline Health’s ECM business

Crawford Technologies Continues Aggressive Investment Strategy with Acquisition of Composition Research Technologies, Inc. (CRT)

Intelligent Digital Forms (Z-Forms)

Cardiff Council Awards Xerox Contract to Transform Public Service Communications

When It’s Most Important, It’s Black & White

2020 Webroot Threat Report: Phishing Attempts Grew by 640% Last Year

Doxee and Bantotal announce the launch of a global technology partnership

Kofax Launches AP Agility Cloud, a SaaS Version of its Market-Leading Accounts Payable Automation Solution

Ricoh Europe partners with Vizetto to enhance collaboration and empower digital workplaces

Majority of employees say AI will improve their working lives but see no strategy for implementation

Controlling eDiscovery Spend, Security, and Cloud are Top Priorities for Enterprise Legal Departments

Quadient Enhances its Flagship Customer Communications Management Solution, Quadient® Inspire, with New Functionalities

Company Selects CPQSync by Cincom to Configure, Price and Quote Strategic Managed Services

Newgen Enhances its Communication Offering for Superior Customer Experience

Adobe Announces Availability of Adobe Experience Manager as a Cloud Service

Ricoh starts running the factory for office printing machines in Dongguan Guangdong, China in April 2020

Hyland Healthcare Launches PACSgear Video Touch 4K

Hyland Releases Latest Versions of OnBase and Perceptive Content, Delivering on New Strategy of More Frequent Enhancements Across Products

Newgen Software extends support to 800 children through remedial education programme in Nandabakkam Higher Secondary School, Sriprembadhur, Chennai

Pitney Bowes Announces SendPro C Auto - Latest Evolution of Award-Winning Sending Technology

Adobe Appoints Anil Chakravarthy as Executive Vice President and General Manager of Its Digital Experience Business

Farmers & Merchants Bank Selects Newgen to Transform its Online Account Opening Process

OpenText Buys Carbonite, Inc.

Equity Bank Selects Newgen to Transform its Online and Branch Account Opening Process

Hyland Healthcare Highlights Projects with Three New Organizations

Qander Consumer Finance Transforms Retail Lending Process with Newgen

Ricoh launches A4 colour Intelligent Devices to support changing needs of the digital workplace

EMC Insurance Selects Quadient to Deliver an Omnichannel Customer Experience with More Consistent, Compliant Communications

Pitney Bowes Data Now Available in AWS Data Exchange

Birmingham and Solihull Mental Health NHS Foundation Trust Chooses Hyland Healthcare’s OnBase to Manage Clinical Content Enterprise-Wide

Unifiedpost enters UK market with the acquisition of Prime Document

Pitney Bowes Completes Sale of Software Solutions Business to Syncsort

Vertec Scientific Partners with Hyland Healthcare to Provide Enterprise Imaging Solutions

Paragon Group to acquire PostNL Communicatie Services

Wheeler Financial From Pitney Bowes Helps Thoroughbred Diagnostic Labs Secure Funding for New Laboratory Screening Technology

Four in five workers expect employers to help them upskill as workplaces evolve

OpenText Commences Tender Offer for Carbonite, Inc.

OpenText Expands Cloud Infrastructure in Japan to Support Enterprise Solutions

Kofax Launches TotalAgility Cloud, a SaaS Version of its Market-Leading Capture and Automation Solution

Media Alert: New Adobe Experience Platform Innovations Power CXM

Pitney Bowes and Samsung Collaborate to Simplify Business Shipping with SendPro Tablet

OpenText Delivers a Flexible Path to the Cloud, Enhanced Security and Compliance and Visibility into Supply Chain Risk

Kofax Enhances Industry-Leading Intelligent Automation Platform with New AI Capabilities, Helping Organizations Work Like Tomorrow—Today

Yazaki Unifies Digital Supply Chain Collaboration with OpenText

Pitney Bowes Announces Intelligent Locker Partnership with Luxer One

OpenText and Reveille Software Partner to Improve Content Security

OpenText to Acquire Carbonite, Inc.

MEDrefer Partners with Hyland Healthcare to Provide Content Services

Quadient Signs European Reseller Partnership with Espire to Drive 21st Century Customer Communications

Ricoh expands IT Services portfolio with acquisition of Mauden

PARAGON GROUP ACQUIRES RRD’S UK-BASED GLOBAL DOCUMENT SOLUTIONS BUSINESS

Adobe Extends Digital Experience Product Portfolio to Serve Mid-Market and SMB Business Needs

OpenText Core Experience Insights Delivers End-to-End Customer Journey Mapping for Data-driven Marketers

Health Plan Chooses Cincom Eloquence to Help Streamline Member Correspondence Processes

Messagepoint’s AI-Powered Customer Communications Management Solutions Now Listed on Salesforce AppExchange, the World's Leading Enterprise Apps Marketplace

OpenText Core Share and Core Signature Streamline Secure Document Collaboration

Neopost Changes its Name to Quadient

Crawford Technologies and Xenit Announce Mutual Reselling Agreement

Hyland Launches Virtual Field Inspection Solution for Real-Time Collaboration Among Insurance Organizations and Customers

Quadient Showcases Solutions that Connect Digital Transformation to a Positive Customer Experience

Hyland Partners with Blue Prism to Offer Robotic Process Automation Solution

Iron Mountain and Hyland Partner to Automate Document Retention and Improve Compliance

Hyland Releases OnBase Foundation, Launching New Strategy of More Frequent Product Enhancements

Hyland launches fully productized OnBase integration for Duck Creek Claims OnDemand

Doxee partners with RGI for fully digital, cloud-based management of insurance documents

Elixir Technologies Releases Elixir Tango

Macrosoft Joins Quadient Partner Advantage Program

Racami and Timitoo Systems Announce Strategic Partnership

Crawford Technologies Introduces a Comprehensive Accessibility Platform for the Creation and Management of Accessible Documents

Pitney Bowes Announces Sale of its Software Solutions Business to Syncsort for $700 million

Forbes Insights and Kofax Intelligent Automation Benchmarking Survey Highlights a Broad Opportunity for Enterprise Solutions

Norima Consulting, Inc. Joins Quadient Partner Advantage Program

Quadient Streamlines Access to Archived Documents and Data with Introduction of Quadient Archive & Retrieval

LawLogix releases new Foreign National Portal within its Edge Immigration Case Management solution

Topdown Announces Partnership to Bring Cloud-Native Customer Communications Management Solutions to the Global Market

Racami Introduces a Newly Redesigned BI Reporting Platform in its Alchem-e™ 6.4 Update

Ricoh completes acquisition of DocuWare

Newgen Software Enters ANZ Market With New Office in Australia

Xpertdoc Joins Forces with Commercient to Deliver Best-of-Class Data Integration and Document Generation Solutions

Adobe Sign for Small Business Debuts to Help Small Companies Digitize

Ricoh expands IT Services portfolio with acquisitions of IPM and TotalStor

Xerox Launches Suite of Compact Multifunction Printers with WiFi Direct and Mobile Printing

European insurance industry must prepare to guide increasing number of customers through natural disaster claims, Quadient warns

OpenText Automates Invoicing for Rosneft Deutschland

Union Bank & Trust Selects Newgen to Transform Customer Experience

Smart Communications Announces Acquisition of Intelledox

OpenText and Mastercard Partner to Transform Financial Processes Across Global Supply Chains

OpenText Announces the Next Generation Enterprise Information Management Cloud at Enterprise World

OpenText Expands Strategic Partnership with Google Cloud

Objectif Lune UK launches TSB Mail Automation, a new data quality and mailing automation software

Ricoh strengthens digital workplace capabilities with DocuWare acquisition

Smart Communications Study Uncovers Notable Discrepancy Between Consumers’ Communications Expectations and their Current Experiences

Hyland Healthcare Adds New Imaging Workflow Optimizer, ImageNext, to Suite of Enterprise Imaging Solutions

Hyland launches OnBase Loan Document Tracking

Pitney Bowes and ReBOUND Link Networks to Speed and Simplify International Returns for Global Retailers

Nirva to distribute STREAMdiff

Ricoh Announces Strategic Business Partnership with Elixirgen Scientific

Workers look forward to four-day week as technology helps their productivity rise

Adobe Unveils AI-Powered Technology Previews in Adobe Experience Cloud to Accelerate Customer Experience Management (CXM)

Crawford Technologies Partners with BlueCrest to Combine Market-leading Mail Processing and Workflow Technology

Hyland expands higher education customer advisory board

Melter orders Germany’s first Ricoh ProTM VC70000

Pitney Bowes and Pirate Ship Team to Offer Free USPS Shipping Software

Crawford Technologies Releases Digital Transform Engine (DTE) Version 4.9

Smart Communications Joins Pega Independent Software Vendor Program and Adds Pega Platform Integration to its Conversation Cloud

Crawford Technologies and Zia Consulting Partner to Provide Exceptional Customer Communications Content Archive, Access and Usability

Kofax Launches Intelligent Automation Software Platform and Marketplace to Advance Future-of-Work Initiatives for Hyper-Connected Enterprises

Release of OL Connect 2019.1 by Objectif Lune

Xpertdoc Releases Smart Flows 4.2 – A Better, Faster Way to Generate Documents from CRM

Adobe and Software AG Partner to Advance Customer Experience Management

Adobe Collaborates With Amazon to Accelerate Growth for Third-Party Merchants

New OpenText Content Management Services to be Delivered through SAP® Cloud Platform

OpenText Streamlines the Way Enterprises Digitally Communicate with Customers

ABN AMRO Leverages Kofax Intelligent Automation to Reclaim and Direct Thousands of Employee Hours Weekly to Improve Customer Experience

Messagepoint Adds AI-powered Content Intelligence to Its Leading Customer Communications Management Platform

Kofax Announces the Closing of its Acquisition of Top Image Systems

OpenText Releases New Cloud and Hybrid Offerings for SAP® Solutions

Quadient Demonstrates the Opportunities in Customer Journey Mapping at DSF ‘19

Kofax Awarded Nine New Patents, Validating Its Intelligent Automation Platform to Help Businesses Work Like Tomorrow - Today

Pitney Bowes Offers SendPro Online Sending Solution for $4.99 a Month

OpenText Invests and Drives Growth in Asia Pacific Region

Pandora Selects OpenText’s Digital Asset Management Platform for Streaming Advertising

Gold Sponsor Messagepoint Shares How Integration with Salesforce Delivers Personalized, Compliant Customer Communications at Salesforce World Tour Toronto

Ricoh launches compact Intelligent Devices to automate processes and empower workforces

Hyland Accounts Payable Connector Framework Strengthens Integration with Enterprise Resource Planning Applications

Creative Cloud Innovation at NAB 2019 Meets Heavy Demands of Today’s Video Professionals

Hyland becomes an Ellucian Ethos Connect Partner

Adobe and Drift Launch Industry-First Conversational Account-Based Experience for Marketo Engage

LG and Ricoh sign unique European partnership agreement

Pharmascience Delivers Life-saving Drugs with Real-time Document Management from OpenText

Adobe, Microsoft and SAP Announce New Open Data Initiative Details

AI, Mixed Reality, Voice and Mindy Kaling Headline Adobe “Summit Sneaks”

Adobe Summit 2019: Driving the Future of Customer Experience Management

Adobe and ServiceNow Partner to Advance Customer Experience Management

New Adobe Advertising Cloud Capabilities Power Cross-Channel Advertising Campaigns

Adobe, Microsoft and LinkedIn Join Forces to Accelerate Account-Based Experiences

Hyland Shares Vision for the Future of Information Management at #AIIM19 Conference

Doxee Pvideo® for Animate CC is now on Adobe Exchange!

Kofax Introduces Automated Process Discovery and Robotic Lifecycle Management

Newgen secures another Patent for its invention

Pitney Bowes Partners with Genpact to Leverage Best-in-Class Digital Technology Platform for Financial Services Business

Easyship and Pitney Bowes Partner to Provide Ecommerce Sellers with a Better Way to Ship

Pitney Bowes’ New Post-Purchase Marketing Solution Connects Retail Brands with Consumers in The Moments That Matter Most

Pitney Bowes Australia Launches SendPro+

Adobe Unveils Customer Experience Management (CXM) Innovations to Accelerate Digital Experience Delivery

AI, Cloud, and Security are Top Priorities for Enterprise Legal Departments

Objectif Lune and Apogee announce new partnership

Assentis Announces Expansion Into US Markets

Racami Releases Alchem-e™ Version 6.3

Compart launches software for auditing customer communication

Kofax to Acquire Top Image Systems

Kofax Announces the Closing of its Acquisition of Nuance Document Imaging

Ricoh Supervisor and Ricoh Communications Manager ease decision making and print job management

OpenText Buys Catalyst Repository Systems, Inc.

Ricoh Introduces RICOH ProcessDirector 3.7 with Enhanced Output Process Management Capabilities

New 2019 Partner Programme launched by Objectif Lune UK

Xerox Makes Security and Productivity Top Priorities with Enhancements to AltaLink Workplace Assistants

Ricoh further extends IT Services capabilities in Brussels and the Flemish market

Pillsbury Joins with OpenText to Pioneer New Artificial Intelligence Innovations in the Legal Industry

Smart Communications Delivers Pure Cloud Deployment to ANZ

OpenText Buys Liaison Technologies, Inc.

Ricoh launches two 42 V Power Management ICs with a built-in Window or Battery Voltage Detector

Ricoh’s inkjet innovation reaches new heights at Hunkeler Innovation day 2019

Smart Communications Launches Conversation Cloud Marketplace to Seamlessly Connect Customer Communications Management to the Greater CX Ecosystem

UnifiedPost acquires CCM platform developer Inventive Designers

Adobe Analytics Data Shows Cyber Monday Broke Online Sales Record with $7.9 Billion

Objectif Lune announces release of OL Connect 2018.2

Inventive Designers launches online customer communications design tool Xribe

Quarter of Europe’s SMBs to completely reinvent market offering in next five years to stay afloat

Sun Chemical Selects OpenText to Improve Customer Service and Experience with Machine Learning

OpenText Advances Enterprise Cloud Strategy to Power the Intelligent and Connected Enterprise

OpenText Partners With Google Cloud to Deliver Enterprise Information Management on Google Cloud Platform

Kofax Advances Enterprise-Wide Deployment of Next-Generation Robotic Process Automation to Rapidly and Exponentially Scale the Digital Workforce

Build Low-code Enterprise Apps with Newgen Enterprise Mobility Framework 4.0

Microsoft and Nielsen accelerate retail innovation through data and AI; announce strategic alliance

Ricoh to acquire ColorGATE Digital Output Solutions GmbH, an industrial printing software company

Kofax to Acquire Nuance Document Imaging Solutions

OpenText Empowers SMS group Engineers to Accomplish Complex and Demanding Design Tasks from Anywhere

Messagepoint Receives Investment from NewSpring

OpenText Brings Enterprise-grade Customer Communications Management to Salesforce AppExchange, the World’s Leading Enterprise Apps Marketplace

Canon launches UK’s first Canon Business Centre in the South West

Quadient Accelerates Insurance Claims Process with Launch of Quadient Correspondence

Adobe Completes Acquisition of Marketo

OpenText to Acquire Liaison Technologies, Inc.

OpenText Announces Extended ECM for Microsoft Dynamics 365

Ricoh to acquire LAC Corporation, an industrial printer manufacturer

Ricoh to Acquire cloud-based billing management software vendor, MakeLeaps, Inc.

OpenText Enables Intelligent and Connected Customer Service in the Cloud

Ricoh empowers print providers to broaden revenue streams with new latex large format devices

Adobe Announces Next Generation of Creative Cloud at MAX 2018

Proposed USPS Mailing Rates Bring New Opportunities for Businesses in 2019

Homesite Insurance Selects Xpertdoc to Streamline Form Management Process

Adobe Accelerates Experience-Driven Commerce With Major Advancements To Magento Commerce Cloud

Failure to innovate threatens to put a third of European SMBs out of business by 2020

ARC-X Media Upgrades to Scalable XMPie Marketing Platform

Doxee Launches Pvideo Smart on AWS Innovate Now Marketplace

Prime Healthcare Selects OpenText For Secure, Scalable Hybrid On-Demand Messaging

Adobe Redefines What Is Possible With PDF With All-New Acrobat DC

Lowe-Martin Integrates XMPie StoreFlow With Its Print MIS via ‘MyVirtualCSR’ From Fraysen Systems

Adobe to Acquire Marketo

Imperial College Healthcare NHS Trust Engages Xerox to Digitise Patient Medical Records

Leading commercial print service provider invests in The Netherlands’ first Ricoh ProTM T7210

Books, Bills and Direct Mail Printing Now More Productive and Profitable with the Brenva HD Production Press

Messagepoint Integrates SparkPost with its Leading Customer Communications Management (CCM) Platform

Messagepoint Integrates SparkPost with its Leading CCM Platform

Three-quarters of SMBs to use 3D printing by mid-2020

Pitney Bowes Software and Data Marketplace Now Offering Data for Purchase Online

Media Alert: New Innovations in Adobe Marketing Cloud Advance Personalization of Customer Experiences

Striata inks partnership with UK-based customer communications specialist, Communisis

NIC Bank selects Newgen to Drive Digital Transformation and Enhance Customer Experience

Canon launches Océ ColorWave 3000 wide format series for customers in AEC&M sectors

Braun Demers, Cincom CPQ™ Partner to Improve Buyer Experience Across Sales Channels

Objectif Lune UK launches new Partner Programme

Assentis releases updated platform version 6.4Braun Demers, Cincom CPQ™ Partner to Improve Buyer Experience Across Sales Channels

Adobe Announces Open Platform for Experience Design With Adobe XD CC

Messagepoint Expands Canadian Presence with New Office in Kitchener-Waterloo

Pitney Bowes Parcel Shipping Index Reports Global Parcel Shipping Reaches $279 Billion in Revenue

Assentis releases updated platform version 6.4

OpenText Announces New Products For Legal Tech Market

Ride the Digital Transformation Wave with Newgen at FIBAC 2018

Smart Communications Survey Reveals Enterprises Risk Losing Customers if They Don’t Communicate Effectively

7-in-10 retail leaders say 3D printing results in happier, more satisfied customers

New Research Reports Increase in Customer Satisfaction the Most Common Benefit of Implementing Customer Journey Mapping

Kofax Adds Self-Service Registration and Onboarding Capabilities for New ReadSoft Online Users

NessPRO Selected as OpenText Strategic Partner in Israel

Consumer-driven Healthcare Company Bright Health Selects Messagepoint to Enhance its Customer Communications Strategy

Pitney Bowes Named to Forbes Magazine List of America’s Best Employers for Women 2018

Smart Communications Named Among 20 Hottest Insurance Tech Companies

Ricoh Europe supports Alzheimer’s Research UK through golfing excellence at Ricoh Women’s British Open

JIEC Partners with Kofax to Deliver RPA and Digital Transformation Solutions

Financial institutions using print technologies to meet customer demands and drive loyalty

RICOH THETA Plug-in Store Goes Live

Pitney Bowes Partners with Sendle to Reinvent Office Shipping and Mailing with SendPro

Media Alert: Adobe PDF Print Engine 5 Delivers High-Impact Color Rendering for Conventional and Digital Printing Across All Surfaces

Quadient and Quertum partner to help businesses meet 21st Century customer experience demands

Ricoh announces first IPN partnership

Ricoh establishes a new factory for office printing machines in Dongguan Guangdong, China

New Ricoh Pro™ C7200sl offers affordable high image quality printing for demanding in-house production environments

Newgen Demonstrates Technologies to Drive Digital Transformation at its Customer Conference 2018, Orlando

New Xerox Workplace Solutions Boost Mobility, Print Management, Security and Cost Controls

Manage dynamic processes and exceptions on-the-go with Newgen OmniFlow iBPS 4.0

Smart Communications Achieves Milestone Growth in First Half of 2018

Basware and Xerox Partner in Global Managed Services Deal

Major Telecom Provider Boosts Productivity by 400% with Kofax Kapow Robotic Process Automation Software

OpenText Announces Customer and Partner of the Year Award Winners at Enterprise World 2018

7-in-10 healthcare professionals say print has the power to transform patient care

SSQ Insurance Selects Xpertdoc to Simplify and Streamline Document Generation Process

OpenText Enterprise World Showcases the Future for The Intelligent and Connected Enterprise

OpenText Defines the Future of Enterprise Information Management with Next-Generation OpenText OT2 Platform

OpenText Enterprise World 2018 Supported by the World’s Leading Technology & Systems Integration Companies

Ricoh’s ‘lights out’ Production Workflow Enhances CX in Alzheimer’s Research initiative

Assentis and Vanadys enter into a partnership

Kofax Robotic Process Automation Software Creates Smarter Robots

Adobe Delivers New Adobe Sign Innovation; Advances Microsoft Partnership

Adobe Completes Acquisition of Magento Commerce

Smart Communications Names James Brown as Chief Executive Officer

Kofax Robotic Process Automation Software Drives Modernization in Transportation

Beazley Partners with Xpertdoc to Launch Innovative Digital Insurance Policy

Bank Muscat and Newgen Software Receive The Asian Banker Financial Technology Innovation Awards, 2018

Messagepoint Announces Salesforce Connectivity

Smart Communications Named a Top 25 InsurTech Company

Quadient Announces Third CX Transformation Day

Pitney Bowes Launches Chatbot Platform

BNP Paribas Personal Finance Streamlines Customer Communications with OpenText

Messagepoint Inc. Expands Global Presence Based on Strong Demand

Smart Communications Adds Chief Revenue Officer to Executive Team

NCP Solutions Reports Success with Quadient

Auto-Owners Insurance Company Selects Quadient Inspire to Streamline its Claims Correspondence Capabilities

Pitney Bowes Online Shopping Study: Consumer Dissatisfaction with Holiday Shopping Experience Doubles to 60% in Four Years

Hyland Healthcare Advisory Councils Surface Top Tech Trends

GhostDraft Unveils the First Insurance Communications Lifecycle Management Suite

New Xerox ConnectKey Apps Speed Digital Transformation for Enterprises, SMBs

Quadient Takes Leap Forward in the Execution of its Strategic Plan with the Launch of Cloud-based Platform Quadient® Impress

Ricoh to launch new collaboration enhancing technology at ISE 2019

Wheeler Financial from Pitney Bowes to Provide Equipment Financing to Small and Medium Businesses

Adobe Experience Platform Powers Customer Experience Management

Xerox Unveils New Services Offerings to Advance Clients’ Digital Transformations

Crawford Technologies Announces the Release of PRO Archiver Support for Documentum 16.4 and InfoArchive 16.4

Ricoh Switzerland acquires ITS company, LAKE Solutions AG

Workers now look for ‘perfect match’ with employers based on values

Brazilian Telecom Leader TIM S/A Digitally Transforms Invoicing with OpenText Customer Experience Management

Dataform Media focuses on individualisation with Europe’s first Ricoh Pro VC60000 with extended gamut ink

Two thirds of European workers expect employers to help solve societal issues

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