Latest Insights

Smart Communications’ acquisition of Intelledox driven by omni-channel and CX

Kaspar Roos |

Event write-up: OpenText Enterprise World 19

Kaspar Roos |

Professional spotlight: Tarek Harry, CEO of Elixir Technologies

Kaspar Roos |

State of the CCM Market in 2019

Joaquin Malolos |

Analysis: UnifiedPost acquires Inventive Designers

Joaquin Malolos |

The Aspire Leaderboard – 2019 updates explained

Kaspar Roos |

Event review: Document Strategy Forum 2019

Kaspar Roos |

Event review: XPLOR19

Kaspar Roos |

The rise of ECP Part 1: A new class of CCM software

Kaspar Roos |

Why Customer Experience is crucial for Services Providers in the years to come

Kaspar Roos |

The big mistake marketers make when sending digital regulatory comms

Kaspar Roos |

Professional spotlight: Giri Gondi, Founder & CEO of Tecra

Kaspar Roos |

Elevating Customer Experience with Voice Technology

Joaquin Malolos |

Professional spotlight: Jean-Luc Vecchio, CEO of GDOC

Kaspar Roos |

OSG acquires Communisis: What does another acquisition mean for the CCM Industry?

Joaquin Malolos |

Professional spotlight: Sunil Menon, Head of Adobe Experience Manager Forms

Kaspar Roos |

Event write-up: Hunkeler Innovation Days 2019

Kaspar Roos |

Professional spotlight: Jim Verbist, CEO of Inventive Designers

Customer Communications Management in 2019

Kaspar Roos |

Interview: Aspire’s Martin Pack explains the role of CCM Value Assessments

Kaspar Roos |

Why Marketers Need Direct Mail in the Age of Digital Transformation

Joaquin Malolos |

A Beginner's Guide to CCM for Marketers

Joaquin Malolos |

Event Review: The 2018 Sefas Forum

Joaquin Malolos |

The Rise of Chatbots within the CCM and Customer Experience Market

Joaquin Malolos |

Responding to the evolving market – Engage18 event write-up

Kaspar Roos |

Adobe-Marketo deal: What it means for the CCM Industry

Joaquin Malolos |

How Mobile Messaging Influences Customer Experience

Joaquin Malolos |

Event review: Messagepoint's Content Centricity 18

Kaspar Roos |

Cloud & Integration take center stage at OpenText Enterprise World 2018

Kaspar Roos |

CCM Leaderboard Market Study 2018

Kaspar Roos | PREMIUM

Should We Still Care About CCM in 2018?

Kaspar Roos |

The evolving CCM technology landscape

Kaspar Roos |
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