Charting the Course: IT Leaders' Roadmap to Modernizing Regulated Communications
MHC + Aspire
Tuesday, October 14, 2025 @ 11am CT | 12pm EST | 30 min
Presenters: Kaspar Roos, CEO of Aspire CCS and Olga Zakharenkava, Head of Marketing at MHC
Still relying on a legacy or homegrown system to manage your regulated customer communications? As AI, compliance requirements, and digital expectations increase,outdated CCM platforms struggle to meet evolving demands—making it increasingly risky and expensive to cling to aging technology.
Join this session for a strategic look at why legacy migration is no longer optional—and how to approach it with confidence. Aspire will present new research, real-world data, and valuable insights to evaluate your modernization options and guide your transition to a more scalable, compliant, and future-ready strategy.
You’ll learn how to:
- Evaluate automation paths from lift-and-shift migrations to full communication redesigns
- Align deployment models (cloud, on-prem, or hybrid) with your goals
- Decide between in-house and outsourced approaches based on your resources and risk profile
- Build a modernization roadmap that supports future growth and regulatory change
Meet the Presenters
KASPAR ROOS- CEO of Aspire CCS
Kaspar is a leading expert, consultant, and recognized thought-leader in the Customer Communications Management (CCM) industry. He is the CEO and founder of Aspire, a boutique consulting firm specializing in the CCM and Digital Customer Experience (DCX) industries. Kaspar has more than 15 years of experience in the CCM space and is a regular speaker at industry conferences and events. He has worked with every leading CCM technology vendor and many leading service providers to help them with strategy and business development.
OLGA ZAKHARENKAVA – Head of Marketing, MHC
Olga is a marketing and growth leader with 17+ years of experience in B2B SaaS software. Passionate about making an impact, she builds high-performing teams that drive recurring revenue by being experts in their market and experts in their marketing craft. Olga always puts data first when it comes to building and optimizing marketing strategies, encourages the team to challenge assumptions, and promotes lifelong learning and creative thinking.