Customer Experience Conference 2021
A One-Day, Brand-Led Conference & Networking Virtual Event
Deliver Results With Future-Proofed, Insight-Led, New, Winning Customer Experience Strategies For Changed Customer Behaviours & Expectations.
- Navigate Changed Consumer Trends & Needs To Craft Outstanding Customer Journeys Which Clearly Deliver ROI
- Translate Lessons Learnt From Accelerated Digital Transformation Into Future Customer Operations
- Embed Customer-Focussed Cultures & Customer Feedback
- Implement The Latest Tech Automation & AI
- Cultivate Trust & Brand Reputation To Thrive In 2021 & Beyond
A One-Day, Brand-Led Conference & Networking Event, held virtually on 25th May 2021. Follow @CXConf for the latest event updates.
31 Cross-Sector Customer Experience Professionals Share The Secrets Of Their Success In The ‘New Normal’: Tune Into Changed Customer Behaviours, Expectations & Feedback, Adapt To Digital Acceleration & New Tech Quickly, Build Customer-Centric Internal Cultures & Craft Insight-Led, Multi-Channel Customer Journeys Which Boost Customer Retention & Achieve Maximum ROI.
Go Virtual... It’s Easy! All you need is good internet access and a password which we will provide. Presentations and panels are live, and you can type in questions, take part in live polling and also comment on the social feed. For any breakout discussions, it’s just a normal zoom call. You can also direct message or request a meeting with attendees. Sessions will be recorded and will be available as on-demand content after the event.