Newgen Optimises Critical Business Processes for Movigo Group

February 12, 2025 – Newgen Software, a leading provider of AI-enabled Digital Transformation Platform, NewgenONE, has announced that Movigo Group has selected Newgen to automate their critical business processes, including claims management, repairer/partner, inspection and service contract management, invoice processing, recoveries management, and their customer portal. Movigo Group, a leader in the automotive service industry, offers solutions and services such as accident claims settlement, subscription car ownership, and accident management in Australia and New Zealand.

Nicolas Rio, General Manager at Movigo Group said “Our project with Newgen represents a significant milestone for Movigo Group, enhancing our digital capabilities and driving a more efficient way of working. We look forward to continuing our collaboration with Newgen to become even more effective and deliver exceptional service to our customers.”

Movigo Group selected Newgen for its unified and configurable claims management solution to replace their legacy system, which was causing manual work in claims handling, leading to inefficiencies.  With a modern and automated system, Movigo Group aims to achieve greater connectivity with its customers, increase process efficiency, improve data quality, and support scalability.

“Movigo will continue to benefit from Newgen’s low-code platform, that is configurable to provide a purpose-built application tailored to suit Movigo’s unique business model. This involved integrating with their partner ecosystem of fleet management providers and repairer networks. We are super excited to be the strategic tech platform for Movigo, eliminating manual work in the way claims are serviced and enabling their systems to deliver a world-class customer experience,” said R Krishna Kumar, Australia Business Head, Newgen Software.