Quadient Showcases Solutions that Connect Digital Transformation to a Positive Customer Experience

[September 17, 2019] — www.quadient.com: Quadient, the award-winning leader in Customer Communications Management (CCM), announced that it will be exhibiting its customer-focused solutions at InsureTech Connect 2019, being held September 23-25 in Las Vegas. InsureTech Connect is the largest and most comprehensive gathering of insurance executives, technology entrepreneurs, investors, regulators and many others looking to understand and leverage the digital transformation taking place within the global insurance ecosystem. 

In Booth #704, Quadient will exhibit solutions that make it possible to successfully go digital without leaving customers behind. The company will showcase Omnichannel Coordination, a capability of Quadient Inspire that empowers insurers to take control over which communications are distributed through which channel, and when, by enabling them to track their communications touchpoint by touchpoint regardless of channel. Quadient will also share innovative ideas with insurers who are seeking the latest in digital strategies and solutions that effectively improve the customer experience through communications across print, digital and social channels. 

Additionally, the company will highlight Quadient Customer Journey Mapping, the only cloud-based journey mapping tool that incorporates the digital and physical touchpoints customers interact with into journey maps. The solution enables insurance professionals throughout the organization to easily share feedback with one another directly through the tool to make improvements to the customer journey in real time.

For more information about InsureTech Connect 2019 click here.

About Quadient
Quadient helps companies deliver meaningful interactions with current and future customers. A Neopost Digital Company, the Quadient portfolio of technology enables organizations to create better experiences for their customers through timely, optimized, contextual, highly individualized, and accurate communications for all channels. Our solutions bring together and activate the entire organization in the name of customer experience, through better collaboration and visibility into the customer journey. Quadient supports thousands of clients and partners worldwide in the financial services, insurance and service provider industries in their quest to achieve customer experience excellence via mobile, digital, social media and print technologies.