Santam Partners with GhostDraft to Enhance Customer Communications

GhostDraft is excited to announce that it has been selected by Santam, South Africa’s largest short-term insurer, as its strategic partner for Customer Communications Management (CCM) technology. Santam will use GhostDraft to streamline the creation of policy forms and claims-related documents.

“As South Africa’s leading short-term insurer, our company is consistently looking for cutting-edge technologies that not only build strong customer experiences but also create operational efficiencies and drive cost savings. The GhostDraft solution will assist in this endeavour,” said Sam Nkosi, Santam’s Chief Information Officer.

 “The GhostDraft all-in-one platform is designed to help insurance businesses streamline their communication processes and create better customer experiences,” said Wayne Toms, CEO of GhostDraft. “We are committed to providing Santam with the same exceptional service that we have provided to our existing customers in South Africa and globally for over three decades.”