Aspire Maturity Assessment: What You Need to Know

As organizations evolve into customer-centric models, moving into omni-channel communications through digital transformation and customer journey management, we have seen for some time now that CX is evolving. TX (Total eXperience) is being hailed as the strategy for “customer first” organizations but many are still not aware where they are on their CCM to CXM and beyond digital transformation projects. Aspire has invested many years of experience in this area to combine both the strengths of our Analysts and Consultants to create the Aspire Maturity Assessment. Aspire is pleased to announce that the Aspire Maturity Assessment – Online (or AMA Online) is now live. So what is it? And why it’s different to the AMA – Onsite.